Systems Administration

CSG staff support our clients in the planning, implementation, and maintenance of project management tasks including preparation of regular reports, updates of documentation, integration of overall schedules and milestones, and tracking & coordination of reviews and comments. CSG staff also identify & track issues and action items associated with deployments, maintenance, and support of data incorporated into websites, and provide assistance with daily coordination and support of team projects.

LAN/WAN design, implementation, and support
Technology Assessment
Tier 1 & 2 Help Desk Support
Internet Connections
Work from Home
Disaster Recovery
Network Security
Administration
Software
Cabling
Migrations
Remote Support
Business Application Support
Maintenance

US Dept of Energy (DOE) Western Area Power Administration (WAPA)

CSG provides Oracle and SQL Server administrative services to WAPA Upper Great Plains Region. This support includes ensuring integrity and consistency of data; monitoring and optimizing database performance; implementing efficient data mining techniques; managing disk usage; administering data dictionary; ensuring security, backup, and recoverability of databases; assigning access rights; reducing redundant storage; sharing common data among users; and supporting and implementing agency configuration management guidelines. Additionally, since October 2005, CSG staff has provided support and integration with Oracle Financials to the WAPA Upper Great Plains region.
USDA Office of the Chief Information Officer (OCIO) ITS Support Services

CSG helps provide technical services for the IO Lab, SCMI, and CCE organizations of 35,000+ employees, 45,000 workstations, 7000 printers, 3000+ network servers, and multiple infrastructure support servers. Services enhance, maintain, and support the technical architecture that defines the components of the CCE. The services encompass all activities required to support the further definition of the CCE, maintain the current IT architecture, assist with the planning and deployment of the CCE, and provide related CCE project management support. Includes hardware and software integration, testing, certification, installation, troubleshooting, interoperability testing, and software support.
USDA ITS / TSD Systems Administration Infrastructure Support

CSG was instrumental in the installation of the "CCE Workstation Update CD2." CSG assisted with the CD2 installation which required a visit to each XP workstation at the site. This task was accomplished with minimal interruption to the client through careful scheduling and staggering work-hours. CSG examined the new Motion tablets and found critical software missing on the image. CSG reported the problem to the OCIO/ITS Inter-Operability lab and reconfigured all the tablets at the NRRC site. It also allowed the I/O lab to relay this fix to all other sites. CSG spearheaded the workstation image deployment effort, managing a smooth integration of the CCE AGLO domain. In support of the NRCS/ITC and OCIO/ITS Large office support in the Fort Collins campus, CSG was key as the lead for the organization and installation of AGLO infrastructure servers.